Privacy Policy
Privacy Policy
At Pulivarthi, we recognize the importance of privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data. By accessing our website and using our services, you agree to the terms of this policy.
1. Information We Collect
We may collect various types of personal information from you in connection with your use of our services, including, but not limited to, the following:
1.1. Personal Identification Information
- Contact Information: This includes your full name, email address, phone number, and physical address, which are essential for managing your bookings and facilitating communication.
- Payment Information: When you make a reservation or payment, we collect credit/debit card details and billing addresses, which are processed securely through reputable payment gateways to ensure your financial information is protected.
- Reservation Information: We maintain records of your rental details, including vehicle type, rental duration, pick-up and drop-off locations, and any special requests or preferences.
1.2. Non-Personal Identification Information
- Usage Data: We automatically collect information about how you interact with our website. This may include your IP address, browser type, operating system, pages visited, time and date of your visit, and the time spent on those pages. This information helps us analyze trends and improve our services.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve our website functionality. You have the option to refuse cookies through your browser settings, but this may limit your ability to use certain features of our site.
2. How We Use Your Information
The information we collect is used for various purposes, including:
2.1. To Process Reservations
We utilize your personal information to confirm and manage your reservations. This includes sending you confirmation emails, reminders, and essential details about your rental.
2.2. To Provide Customer Support
Your information allows us to assist you effectively with any questions or concerns you may have before, during, or after your rental. Our customer support team is dedicated to ensuring your satisfaction.
2.3. For Marketing and Communication
With your consent, we may use your contact information to send you promotional materials, special offers, newsletters, and updates regarding our services. You can opt out of these communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
2.4. To Improve Our Website and Services
We analyze usage data to enhance our website's functionality and user experience. This analysis helps us understand user preferences and behavior, enabling us to develop new features and improve existing ones.
2.5. To Comply with Legal Obligations
We may use your information to comply with applicable laws, regulations, and legal requests. This includes responding to law enforcement inquiries and protecting our rights or the rights of others.
3. Information Sharing and Disclosure
Your privacy is important to us, and we do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except in the following situations:
3.1. Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our website and conducting our business. These may include payment processors, IT service providers, and marketing agencies. We ensure that these third parties are contractually obligated to protect your personal information and use it solely for the purposes we specify.
3.2. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any changes in ownership or use of your personal information through a prominent notice on our website.
3.3. Legal Requirements
We may disclose your personal information if required to do so by law, regulation, or in response to valid requests by public authorities, including court orders or subpoenas. We may also disclose your information when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
4. Data Security
We are committed to ensuring the security of your personal information. We implement a variety of security measures to protect your data from unauthorized access, use, or disclosure. These measures include:
4.1. Encryption
We use industry-standard encryption protocols to secure sensitive information transmitted online, particularly payment information. This ensures that your data is protected during transmission.
4.2. Access Controls
Access to your personal information is limited to authorized personnel only. Our employees are trained on the importance of confidentiality and data security.
4.3. Regular Security Audits
We conduct regular audits and assessments of our data security practices to ensure that your personal information is adequately protected against potential threats.
While we strive to protect your personal information, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we work to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
You have certain rights regarding your personal information. These rights may vary depending on your location but generally include the following:
5.1. Right to Access
You have the right to request access to the personal information we hold about you, as well as details about how we process that information.
5.2. Right to Rectification
If you believe that any of the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
5.3. Right to Erasure
You have the right to request the deletion of your personal information, subject to certain legal exceptions. We will comply with your request unless we are required to retain the information for legal or legitimate business purposes.
5.4. Right to Restrict Processing
You have the right to request that we restrict the processing of your personal information under certain circumstances, such as if you contest the accuracy of the data.
5.5. Right to Object
You have the right to object to the processing of your personal information for direct marketing purposes. We will respect your request to stop processing your information for these purposes.
5.6. Right to Data Portability
Where applicable, you have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request in a timely manner, typically within one month.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We have no control over the content, privacy policies, or practices of these sites and are not responsible for their actions. We encourage you to review the privacy policies of any third-party sites you visit to understand how they handle your information.
7. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or operational requirements. When we make changes to this policy, we will post the revised policy on this page with an updated effective date. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:
Pulivarthi Car Rental
Phone: 7993424254
Email: pulivarthi369@gmail.com
Address: Door No 7/1/77, 8- 3 -623B, Law Collage Road, Imam Guda, Telangana India Hyderabad - 500073 (Near Law College ,Yellareddyguda)
We are committed to addressing your inquiries and ensuring that your privacy is respected. Your trust is essential to us, and we take our responsibility to protect your personal information seriously.